At HostMidas, we believe in the quality of our services and want you to feel confident in your decision to choose us. That’s why we offer a no-quibble, 30-day money-back guarantee on all shared and reseller hosting packages. If, for any reason, you decide to cancel within the first 30 days, we will refund you in full.
Guarantee Details:
- Shared and Reseller Hosting: All of our shared and reseller hosting packages come with a 30-day money-back guarantee. Simply cancel within the first 30 days after service activation, and you’ll receive a full refund.
- Premium Unlimited Reseller Package: Our premium unlimited reseller package includes an extended 45-day money-back guarantee, giving you extra time to evaluate our services.
- Dedicated Servers: Our dedicated servers are covered by a 7-day money-back guarantee. However, this does not apply to dedicated servers hosted on hyperscalers such as AWS or Google, or to bespoke configurations.
Conditions:
- The money-back guarantee applies to all of our shared and reseller hosting packages.
- You can cancel at any point within the first 30 days (or 45 days for the premium unlimited reseller package) after service activation to receive a full refund.
- Trial Period Exclusion: The 30-day money-back guarantee does not apply to any products or services during their free trial period.
- Non-Refundable Products: Domains, dedicated servers (outside of our off-the-shelf offerings), and other non-hosting products are non-refundable and do not qualify for our money-back guarantee. Once a domain is registered, the process is irreversible, and the domain remains yours. You may point it elsewhere or transfer it away from HostMidas at any time.
- Free Domain Registration or Transfer: If you received a free domain registration or transfer with your hosting package, the standard price of that domain registration or transfer will be deducted from your refund. The domain remains yours to use as if you had purchased it standalone.
- One Guarantee Per Customer: Claiming under our money-back guarantee does not prevent you from ordering from us again in the future. However, the money-back guarantee can only be claimed once per customer. For example, if you purchase a hosting plan today, cancel, and receive a refund, you could order another hosting plan in the future, but you would not be eligible for a refund on that subsequent order.
Why Do We Offer a Money-Back Guarantee?
We are confident that you will love our hosting services. Our money-back guarantee allows you to try our services without the fear of long-term commitment. At HostMidas, we never tie our customers into long-term contracts, because we believe our service quality and support will speak for themselves.